We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and EU General Data Protection Regulation 2018).
We collect information about you for 2 reasons: firstly, to process your booking with us, and secondly to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
The type of information we will collect about you includes:
- your name
- phone number
- email address
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
We are PCI Compliant. Please NEVER email your credit card or other sensitive information to us, without exception. When we take this information from you (by telephone or via our booking services) it is stored securely and later disposed of correctly on departure.
If you have any questions/comments about privacy, you should email us.