We were so excited to hear the news today that we have received our second Visit Wales Gold Award, for 2013. It is fantastic news to round off the end of our fifth season, and we are very grateful to be acknowledged by Visit Wales for everything we offer at Ramsey House. Thank you so much! Visit Wales website says about the award: “The Gold Award rewards outstanding quality, exceptional comfort and hospitality in the serviced sector in Wales. The award also recognises businesses that have been successful in a Mystery Shopper exercise to test their customer interaction skills. Each and every one of the Gold Standard businesses achieved high quality scores in their most recent quality grading assessment undertaken by our Grading Assessors, and this has been confirmed through rigorous mystery customer testing. Only 4% of Hotels and guest houses achieve the award”.
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